Contact Us

1-877-435-2433

support@ziptop.com

Return Policy:

You have 14 days from the date of receipt to return Zip Top products, provided they are in new, unused condition and in their original packaging, or if there was an error on our part. To begin the return process, please email our customer support team at support@ziptop.com to request a return authorization.

Please note that original shipping charges are non-refundable. Customers are also responsible for the cost of return shipping. You may use the shipping carrier of your choice, but we strongly recommend obtaining tracking information to ensure your return is delivered successfully.

Refunds will be issued promptly after the returned items are received and inspected; however, it may take several business days for the refund to appear on your original form of payment.

Customer Service Hours Monday-Friday 8am-5pm CST

We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.

About us:

At Let’s Gel, Inc., we’re committed to creating innovative solutions that bring comfort, sustainability, and simplicity to everyday life. Our family of brands is designed to solve real-world problems while enhancing the way you live.

Zip Top® is a proud Let's Gel brand, created to reduce single-use plastic waste with smarter, eco-conscious alternatives. Our patented, reusable silicone containers feature a stand-up, stay-open, zip-shut design that makes storage simple and mess-free. They're microwave, dishwasher, and freezer safe—and proudly made in the USA. Say goodbye to disposable bags and hello to long-lasting convenience with Zip Top.

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Backorders will ship in 28 days.
Return Policy

You have 14 days from the date of receipt to return Zip Top products, provided they are in new, unused condition and in their original packaging, or if there was an error on our part. To begin the return process, please email our customer support team at support@ziptop.com to request a return authorization.

Please note that original shipping charges are non-refundable. Customers are also responsible for the cost of return shipping. You may use the shipping carrier of your choice, but we strongly recommend obtaining tracking information to ensure your return is delivered successfully.

Refunds will be issued promptly after the returned items are received and inspected; however, it may take several business days for the refund to appear on your original form of payment.

Customer Service Hours Monday-Friday 8am-5pm CST