Privacy Policy
Effective Date: January 1, 2026
Let’s Gel, Inc. (“GelPro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, how we share it, and the choices you have. It applies to customers and website visitors in the United States and Canada.
Information We Collect
We collect information when you interact with us, such as when you make a purchase or return, create an account, sign up for emails or catalogs, contact customer support, or participate in promotions. This may include contact details, order and payment information, account information, purchase history and preferences, marketing preferences, and basic website or device information. You may choose not to provide certain information, but this may limit some features or purchases.
How We Use Your Information
We use your information to process orders, provide customer service, communicate with you, send marketing communications (you can opt out at any time), improve our products and website, prevent fraud, and comply with legal requirements.
How We Share Information
We do not sell your personal information for money. We may share information with trusted service providers (such as payment processors, shipping partners, marketing platforms, and website hosting providers) who help us operate our business and are required to protect your data. We may also share limited information with advertising and analytics partners to understand site performance and show relevant ads. Information may be disclosed if required by law or to protect our rights, customers, or property.
Cookies & Tracking
We use cookies and similar technologies to operate our website, remember preferences, analyze performance, and support marketing. You can manage cookie preferences through your browser settings.
Your Privacy Rights
Depending on where you live, you may request access to, correction of, or deletion of your personal information, opt out of marketing emails, and opt out of certain targeted advertising. To make a request, contact support@gelpro.com. We may need to verify your identity before processing requests.
Marketing Choices
You can unsubscribe from marketing emails at any time using the link in our emails or by contacting us. Transactional messages related to your orders may still be sent.
Data Retention & Security
We retain personal information only as long as necessary for business and legal purposes. We use reasonable safeguards to protect your information, though no system can be guaranteed 100% secure.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it.
Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Policy Updates
We may update this policy from time to time. Changes will be posted with a revised effective date.
Contact Us
If you have questions about this policy or your personal information, contact us at:
Email: support@gelpro.com